HELP & SUPPORT

Wherever you are,
start with clarity.

Scams cross borders. So does our support. We help people worldwide understand what happened, uncover digital evidence, and find a clearer way forward.

Personal support. Clear explanations. Evidence you can use.

Support beyond borders
World map illustrating our international support
A global perspective.
A personal approach.
For individuals and businesses
wherever your case begins.

A FEW ANSWERS TO GET YOU STARTED

Popular questions, answered.

View all FAQs →

Can you help if I live in another country?

Yes. We work internationally and support clients worldwide. Share your country and the details of your case so our team can understand your situation and explain how we may help.

Meet Cypher Guard →

Do you recover lost money directly?

We provide intelligence, transaction analysis, and evidence to support your next steps with banks, exchanges, law enforcement, or legal advisors. We do not directly recover funds or guarantee recovery.

Learn about tracing →

What information should I prepare?

A short description of what happened is a good start. If available, keep transaction details, wallet addresses, website links, messages, and screenshots. You can explain what you have in the form below.

Explore the evidence checklist →

Can you investigate more than cryptocurrency?

Our digital intelligence services also examine publicly available information about websites, online profiles, and networks connected to a case. The available evidence helps determine which service is suitable.

Explore digital intelligence →

LET’S TAKE THE NEXT STEP

You don’t have to figure it out alone.

Tell us what happened. Our team can review your enquiry and help you understand how our services may support your case.

  1. 1
    Share your situation

    A few details help us understand where to begin.

  2. 2
    We review your enquiry

    We look at your questions and the information available.

  3. 3
    Understand your options

    Get a clear explanation of the support we can offer.

Prefer to email us?[email protected] ↗

How can we help?

Send a message to our support team.